WGU Transcript Request
WGU simplifies the application process by offering a free transcript service. When you apply to WGU, you can opt-in to this convenient service, allowing us to gather and submit your official transcripts from participating institutions on your behalf. For transcripts not processed through our free service, ensure they are sent directly to WGU from your previous college or university. Please note that faxed or emailed transcripts from individuals will not be considered official.
1. Getting Transcripts TO WGU (For Applicants)
(Section Graphic: Incoming arrow, document icons, “WGU” in a cloud)
- Free Transcript Service:
- Opt-in during application.
- WGU gathers transcripts from participating institutions for free.
- (Small icon: Helping hand or “FREE” tag)
- Self-Submission (If not using free service):
- Must be sent DIRECTLY from previous institution(s).
- NO FAX.
- NO EMAIL from anyone other than the institution.
- (Small icon: “X” over a fax machine and an email icon)
2. Requesting Transcripts FROM WGU (For Current/Former Students)
(Section Graphic: Outgoing arrow, document icons, “WGU” in a cloud)
Why you might need them:
- Transferring to another university.
- Applying for advanced degrees.
- Proof of degree/credits for a job. (Small icons: Graduation cap, briefcase, university building)
How to Request Official WGU Transcripts:
- Online (Recommended):
- WGU Student Portal: Navigate to
RecordsunderStudent Support>Request an Official Transcript. - Direct Link: If no portal access, visit the
WGU NSC Storefront. - Delivery Options: Electronic, Same-Day Express, Mail.
- (Small icon: Computer screen with “Online” or a mouse click)
- WGU Student Portal: Navigate to
- By Mail:
- Use the
Transcript Mail-in Form(from WGU Transcript Request student handbook). - Include: Your Name (and other names used), Last year attended/graduated, SSN, Current mailing address, Email, Phone.
- SIGNATURE REQUIRED!
- Include recipient’s name/address if mailing to someone else.
- Payment: Checks/Money orders payable to Western Governors University.
- Mail to: Western Governors University ATTN: Records Department 4001 South 700 East, Suite 300 Salt Lake City, UT 84107-2533
- (Small icon: Envelope with a stamp or a mailbox)
- Use the
3. Understanding WGU Transcript Types
WGU offers two types: Official & Unofficial for both.
- 1. Academic Transcript:
- What it is: Comprehensive statement of attempted and verified learning.
- Includes: All courses (passed & not passed), competency units, certifications, honors/awards, degrees conferred.
- Best for: Other institutions of higher education (traditional official transcript).
- GPA Statement: “Western Governors University and its state affiliates do not calculate a grade point average (GPA) or class rank.”
- (Small icon: Detailed scroll or a textbook)
- 2. Record of Achievement Transcript (ROAT):
- What it is: Comprehensive statement of verified learning.
- Includes: ONLY completed coursework (courses passed), certifications, honors/awards, degrees conferred.
- Best for: Employers, licensing bodies, other interested parties.
- GPA Statement: “GPA: This student completed each of the listed courses with a GPA between 3.0 and 4.0 on a 4.0-scale.”
- (Small icon: Certificate or a trophy)
Key Difference Visual Comparison: (Simple side-by-side table or two columns)
| Feature | Academic Transcript | Record of Achievement (ROAT) |
|---|---|---|
| Courses Listed | Attempted & Verified (Passed & Not Passed) | ONLY Completed/Passed Courses |
| Term Display | Shows all terms | Only terms with passed courses |
| GPA Info | No GPA calculated | States GPA between 3.0-4.0 for listed courses |
| Best Use | Other Universities | Employers, Licensing Bodies |
Export to Sheets
4. Appealing the Transcript Requirement (For Applicants)
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When an exclusion may be granted:
- Undergraduate: If prior coursework is not applicable/transferable to your WGU program.
- Submit unofficial transcript(s) for verification.
- Excludes: Non-transferrable certifications (e.g., professional development).
- (Small icon: Green checkmark for exclusion)
When an exclusion will NOT be granted:
- Military Benefits: All military transcripts (AARTS, SMARTS, CCAF, CIG) MUST be submitted.
- (Small icon: Military insignia)
- Graduate Programs requiring Content Evaluation: All official transcripts with prior college-level academic coursework MUST be submitted.
- (Small icon: Red X for no exclusion)
- Graduate Programs for Degree Verification Only: Proof of undergraduate degree is required; exclusion appeal not necessary.
- (Small icon: Degree scroll)
Important Note:
- Your Responsibility: Disclose and submit ALL prior college-level academic history.
- Consequences of Failure: May affect financial aid, military benefits, and transfer credits.
- Program Start: Not cleared until all expected transcripts are received. (Small icon: Exclamation mark or warning sign)
5. WGU Graduates: Prepared for Success!
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(Based on a 2023 Harris Poll of 300 employers of WGU graduates)
- 100% of employers said WGU graduates were prepared for their jobs!
- 97% of employers said they would hire another WGU grad!
- 98% of employers said WGU graduates met or exceeded expectations!
6. Need Help?
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- Transferring from WGU? Check transfer policies directly with the institutions you’re considering. WGU transcript will note successfully completed subject areas and transfer credit equivalencies.
- Further Information: Refer to the
WGU Student Handbook. - Questions? Contact your Enrollment Counselor!
7. Ready to Take the First Step?
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- Request Free Transcripts: Sign up to learn how to get transcripts sent to WGU for free.
- Apply Now! WGU has year-round enrollment.
(Call to Action: Simple form with required fields)
- First Name*
- Last Name*
- Email Address*
- College of Interest* (Dropdown: Business, Health Professions, IT, Teachers)
- Submit
